Empress Inn And Suites By The Falls Niagara Falls, Niagara Falls

This hotel had a decent location, convenient to major attractions, but the service was lacking professionalism. The room was equipped with a fridge and microwave, although the cramped bathroom was a downside. Our personal belongings were secure during our stay. The dining options were satisfying, with included beef dishes. The facilities were adequate with no standout features.

I had a mixed experience at this hotel. The room was spacious and had a sofa bed, fridge, and microwave, which was convenient. However, the service was a bit slow, especially when I wanted to switch rooms. The hotel's location was excellent, close to many attractions, but the dining options were limited and somewhat overpriced.

The hotel is conveniently located between both casinos, making it ideal for exploring all the attractions. The rooms, albeit in an older facility, offer comfortable beds but show signs of broken amenities and lack of maintenance. The service, while prompt in some aspects, had a few shortcomings in professionalism and responsiveness. The dining experience was inclusive but lacked variety. Overall, the hotel's location is its biggest strength, despite some maintenance issues and service concerns.

Despite the clean and comfortable rooms, the lack of effort in service and broken shower nob were a disappointment. The location, however, being close to all attractions, was a major plus point. Dining, unfortunately, fell short with limited options and the presence of seemingly distant staff members. Overall, the hotel offers mixed experiences.

The hotel's location was ideal, conveniently placed between both casinos and close to all the attractions. The rooms, however, were disappointing due to broken amenities and lack of cleanliness. The service was subpar with unresponsive staff and maintenance issues. The dining experience was alright but lacked variety. Facilities were average, nothing remarkable.